Signed in as:
filler@godaddy.com
The Board announced during its April 18, 2024, CCPOA Board meeting that Cypress Creek is getting an enhanced, new gate entry system. Our existing SafeHouse system will transition to an updated EntranceIQ platform as our gate access provider no longer supports the SafeHouse system.
What does this mean for you?
EntranceIQ is expected to offer more efficient and user-friendly features, including:
The existing transponder readers and stickers will work with the new system – and, you’ll still have the benefit of manned gate guards. More information will come in the next few weeks before the rollout which is expected to begin in mid-May.
In the meantime …
Are you still having trouble with our existing system? A recent software upgrade caused some of your stickers to stop working. If you’re still struggling to enter without the guard’s help, please email cypresscreekpoa@gmail.com with the following info:
If your transponder information needs to be updated, it may take a day or two to get it back in the system. Thanks so much for your patience and for helping!
If you haven't already submitted your electronic communication consent form, please consider doing so today as it will help us communicate future, planned updates to the gate entry system. Thank you!
During the March 21 Cypress Creek Property Owners’ Association (CCPOA) Directors’ meeting, the Board unanimously voted to hire an independent engineer to evaluate Toll Brothers’
drainage plans in an effort to minimize the potential for long-lasting and irreversible damage to our neighborhood. Toll Brothers’ redevelopment plan calls for 160 homes, paved roads and other impermeable surfaces across what has been our community’s drainage basin for decades. By code, Toll Brothers’ homes will be built at a higher elevation and to a higher storm-event standard than our neighborhood, potentially leaving our lower-lying homes even more vulnerable. The Board firmly believes it has the obligation to do what we can to protect our homeowners’ assets, and your house is the most valuable asset you have.
Continue reading ...
Go to the Toll Brothers section of our website to read the rest of this update, including what this independent engineering review will entail, how much Toll Brothers could contribute and other details. We've moved an archive of all Toll Brothers' news to its own page so you can get updates all in one place.
Board President Aaron Hallyburton and Board Secretary Julie Nicholas attended an informational meeting on March 28 to learn about a brewing effort by the City of Boynton Beach to possibly pursue annexing several Communities, including Cypress Creek. If an area like ours is annexed, that means we would become part of the City of Boynton Beach, instead of unincorporated Palm Beach County. We’d pay City taxes, use City Police and Fire Rescue, among other changes. This meeting, hosted by Tuscany Bay HOA and attended by several dozen representatives from communities all around us, included an overview of what’s known about the effort so far as well as an opportunity to hear from Boynton Beach’s Mayor Ty Penserga.
Here’s a recap of some of the key points from the discussion:
The Board will keep an eye out for new developments and share what we learn.
To review the report, please visit the Financial Tab of this website. You may also email your request to ccpoa@tallfield.com or send request via mail to:
CCPOA c/o Tallfield Management
12765 Forest Hill Blvd., Ste. 1320
Wellington, Florida 33414
Please include Cypress Creek Property Owners’ Association and your home’s address.
NEXT ARC MEETING
Thursday, May 2, 2024
6 p.m.
9667 Calliandra Dr.
NEXT BOARD MEETING
May 16, 2024
6:30 p.m.
Lake Worth Drainage District (LWDD)
Auditorium
13081 S. Military Trail
Delray Beach, FL 33484
Zoom link will be available
WANT TO RECEIVE COMMUNITY NEWS BY EMAIL?
If you haven't already submitted the community's electronic communications consent form, please consider taking a moment to do so today. Download the form here.
KEEP OUR STORM DRAINS CLEAR
CCPOA Board would like to request that you coordinate with your landscapers to ensure storm drains are not blocked by debris, for example: palm fronds, clippings, coconuts etc. As we have all noticed, we have headed in to summer on a very rainy path. In an effort to control flooding on our streets, communication with your landscapers is essential. Please take note if you have storm drains on your property an help to keep them clear. Thank you for looking out for our beautiful community.
Gate transponders are available at the West Gate, Monday through Friday from 7 a.m. until 3 p.m. The stickers cost $25 each, payable by check or money order, made out to "CCPOA". Please bring the vehicle requiring the transponder with you to the West Gate. Proof of residence must also be provided. Contact Aaron Hallyburton at heffey01@gmail.com if you have questions or have trouble with gate access. For User Name or Password-related questions, please contact Suzanne Blake at Tallfield Management (561-983-6000 ext. 201; suzanne@tallfield.com) or reach out to ccpoa@tallfield.com.
Cypress Creek’s transition from the existing SafeHouse system to an updated and enhanced EntranceIQ platform is slated to begin in mid-May. The new platform is expected to allow for quicker and easier visitor registration, enhanced security measures for all residents and guests, improved real-time notifications and updates about visitor arrivals and departures and more. Stay tuned for more details as we get closer to the change.
In the meantime, here is some helpful information to answer questions you may have about our existing SafeHouse gate entry system that is currently used to authenticate your vehicle transponders and to enable the entry of guests you have preauthorized to visit your home. SafeHouse replaced an outdated ABDI system in 2021 making it easier to update guest information and check in visitors faster, among other benefits.
(Note: Please do not direct app-related questions to the guards. They are not trained on how to use the property owners' app. Thank you! )
Your notification and guest list might not be set up to receive notifications. Please check your vendor/guest lists and your notification settings in the WebGuest app (under Vaca alert/sms #).
Vendors may make multiple stops in the Association (e.g., your pool cleaner might have 4 clients, or your DoorDash driver might be making 3 dinner deliveries). Please remember that only the first stop will receive an alert from Safehouse. If, for example, DoorDash shows up at your door unannounced, then you might be the 2nd or 3rd stop in that driver’s route in the CCPOA.
The internet at the Gate House or the SafeHouse server might be temporarily down. To be fully functional, these systems must be online.
Human error. Please remember that the primary duties of the Gate House attendants are to: 1) verify approved vendors/guests and 2) deny unapproved/inappropriate guests/vendors. Even when vendors/guests are verified, the gate house attendant may have merely failed to press/click the proper keys/buttons to send a verification alert. Failure to receive a notification does not necessarily mean the vendor/guest was not verified.
Please contact Suzanne Blake at Tallfield Management (561-983-6000 ext. 201; suzanne@tallfield.com) to get that information. Once you receive your account information, you will be able to access the system, set up your preferences, and create/modify your guest lists, etc.
For iPhone users, the “WebGuest” app can be downloaded from the Apple app store.
For Google phone users, the “Web Guest” application can also be downloaded from the Google Play store..
Guest lists can also be created/edit via a website at https://cypresscreek.webguest.us
In each case, you must provide your USER ID and PASSWORD in order to access the WebGuest features.
Below is a link to a number of videos on how to use your WebGuest application, including how to download the app, register your device, login to your account, add one time and/or permanent guests/vendors, and turn on/off email/SMS notifications, and more.
https://vimeo.com/channels/webguest
SafeHouse can be reached directly at:
The Gate House attendants are not responsible for providing these directions. These directions should be provided directly to the delivery company and driver during your ordering process.
Of course, it could be human error on the part of the Gate House attendants, but it could be that these vendors had legitimate business at another residence, entered the Association, and are now using the opportunity to visit other properties. Soliciting is not allowed in the Association. Please contact the property manager should such activity occur.
Sometimes, this is the Gate House attendant's error. The Gate House attendants are trained to use the SafeHouse system for verification. They may have ignored or forgotten your request, or have more special requests than they can easily handle. It could also be that the Gate House Attendant wrote down "ACME Plumbing" from your phone call and the driver merely told the Attendant they were "John Smith" or vice versa. Also, if you call the Gate House, your guest list is only updated on a temporary, one-day basis. If the temporarily approved person returns a second day, their approval for the previous day will expire, and the guards will call you to approve them.
One-time, as well as permanent guests/vendors, can be pre-approved within the SafeHouse system, avoiding your need to call the Gate House with these approvals. Approvals can also be made over a specified time frame (e.g., you can allow a guest to enter for a specific interval of time). Otherwise, these temporary approvals are only good for a single day.
Please contact Suzanne Blake at Tallfield Management (561-983-6000 ext. 201; suzanne@tallfield.com) for help setting up your SafeHouse profile accordingly. You may also email ccpoa@tallfield.com.
Aaron Hallyburton, President
Cameron Hoffman, Vice-President
Julie Nicholas, Secretary
Don Neubaum, Treasurer
Jennifer Epstein, Director
Thomas Gulla, Director
Mikel Kline, Director
Contact: CypressCreekPOA@gmail.com
Antony Cramer, Property Manager
Tallfield Management
12765 Forest Hill Blvd., Ste. 1320
Wellington, Florida 33414
(561) 983-6000
Property Manager - Tallfield Management
Antony Cramer antony@tallfield.com or 561-983-6000
Daisy Vazquez - Daisy@tallfield.com or 561-983-6000, Ext 205
Suzanne Blake - suzanne@tallfield.com or 561-983-6000, Ext 201
General: ccpoa@tallfield.com
Cypress Creek POA Board
Contact: CypressCreekPOA@gmail.com
Where to send dues:
Cypress Creek Property Owners' Association Inc.
Tallfield Associates, LLC
P.O. Box 628207
Orlando, FL 32862-8207
ARC (Architectural Review)
Contact: daisy@tallfield.com
You may also mail your ARC application to:
Tallfield Management
12765 Forest Hill Blvd.
Suite 1320
Wellington, FL 33414
Gates and Gate Transponders
West Gate Guardhouse, (561) 375-9896 - 7 a.m - 3 p.m. Monday through Friday
Guard Gate – East (561) 375-9176
Guard Gate – West (561) 375-9896
Resident Gate Auto System - (561) 736-3948 (4 digit PIN number required)
Guard Gate Access Website - www.gateaccess.net the applicable community code is “CC”
Safety
PBSO Non-emergency - (561) 688-3000
PBSO/Fire/EMS Emergency 911
Local Service Providers
City of Boynton Beach Water/Sewer: (561) 742-6000
Florida Power & Light Company: (561) 697-8000
Solid Waste Authority (SWA): (561) 697-2700
Pick up days:
Wednesday – Garbage/Recycling
Saturday – Garbage/Bulk/Yard Waste
ATT Uverse: (800) 288-2020
Comcast: (800) Xfinity
DirecTV: (800) DirecTV
DISH: (800) 333-DISH
Webmaster - Don Neubaum
Copyright © 2024 Cypress Creek Property Owners' Association - All Rights Reserved.